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Box Shuttle Permissions and Access

Admin , Article , New , Instruction , Rollout , Box Shuttle , P2
This article is about Box Shuttle in the Admin Console. If you’re using legacy Box Shuttle, a standalone tool, see legacy migration guides.

Box Shuttle is available in the Admin Console, which means you can access it directly, without the need to log in to a separate solution.

 

Box Shuttle for Co-Admins

Based on the permissions granted by admins, the Shuttle co-admins can have the following access types:

  • access Shuttle to analyze and migrate data and additionally manage user content. (Access Type: Shuttle and user content).
  • access Shuttle to analyze and migrate data. These permissions allow co-admins only to list the existing content and add new content using Box Shuttle only. (Access Type: Shuttle only).

For details on managing users and permissions, see Users & Group Settings.

 

Enable Box Shuttle

If you want to co-admins to access Shuttle, make sure you grant them administrative privileges:

  1. In the Admin Console, go to Users & Groups > Managed Users
  2. Select the user.
  3. In the Edit User Access permissions section:
    1. Check the Co-Admin option.
    2. Select the permissions:
Access Type Permission group Permission type Description
Shuttle and user content Files and Folders View users' content Grants access to user content and allows content management.
Note: With these permissions, the co-admin will automatically have access to Shuttle.
Edit users' content
OR
Shuttle only  Manage Shuttle Manage Shuttle Grants access to Shuttle and allows Co-admins to list the contents of all Box accounts, including the Box admin, other co-admins, and app users for migration purposes. They can also transfer files and folders to all of those accounts and apply collaborations. Co-admins cannot use Shuttle to view the content of any items stored on Box.

 

Restrict Box Shuttle

To restrict Shuttle for co-admins:

  • Deactivate the Manage Shuttle option for Shuttle-only co-admins
  • Deactivate the Edit users' content  option for admins with a broader scope of rights.

To disable Shuttle, reach out to Box Support.

 

Access Box Shuttle

To access Box Shuttle:

  1. In the Admin Console, go to the Content section.
  2. Go to the Shuttle tab to view the Jobs Dashboard.

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