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Admin Guide for Enabling/Disabling Co-Authoring in Box for Microsoft Office

Admin Console , Admin , Article , New , Instruction , Integration , Microsoft - Office , P4

To begin using co-authoring in Box for Microsoft Office, enable and authorize the feature for your enterprise's Box account holders.  

Note
Microsoft Co-Authoring is enabled by default for new Box customers (from July 28, 2025). You can configure or disable this integration by following the steps below. 

Enabling Co-Authoring for your Enterprise

You can enable Microsoft Co-Authoring for everyone in your enterprise, or for select people or groups. 

To enable co-authoring for everyone in your enterprise:

  1. In the Admin Console's left sidebar, click Integrations.
  2. Click the Settings tab.
  3. Scroll down to Box for Microsoft Co-authoring 
  4. Click Edit Configuration.
  5. Click On for all managed users. 
  6. Click Save.

To enable co-authoring for selected users or groups:

  1. In the Admin Console's left sidebar, click Integrations.
  2. Click the Settings tab.
  3. Scroll down to Box for Microsoft Co-authoring 
  4. Click Edit Configuration.
  5. Click Enable for select users and groups.
  6. Type the names of the users and/or groups.
  7. Click Save.

To update and edit any of your selected users and groups, click Edit Configuration.

You can add up to 100 user emails and up to 100 groups as well.

Note: If you encounter an error where:

  • EID is enabled for co-authoring,
  • all users are enabled and are on the correct Microsoft channel,
  • all users have added Box as a place in their O365 apps,

review the integration configuration.

Disabling Co-Authoring for your Enterprise

You can disable Microsoft Co-Authoring for everyone in your enterprise, or for select people or groups. 

To disable co-authoring for everyone in your enterprise:

  1. In the Admin Console's left sidebar, click Integrations.
  2. Click the Settings tab.
  3. Scroll down to Box for Microsoft Co-authoring 
  4. Click Edit Configuration.
  5. Click Off for all managed users. 
  6. Click Save.

To disable co-authoring for selected users or groups:

  1. In the Admin Console's left sidebar, click Integrations.
  2. Click the Settings tab.
  3. Scroll down to Box for Microsoft Co-authoring 
  4. Click Edit Configuration.
  5. Click Enable for everyone except select users and groups.
  6. Type the names of the users and/or groups.
  7. Click Save.

To update and edit any of your selected users and groups, click Edit Configuration.

Auto-provisioning Box as a Place for your team

Box and Microsoft provide a couple of ways to authorize Box as a storage location in Microsoft.  You can either:

  • add Box as an online storage location in Microsoft Office desktop applications, or
  • enable your enterprise's Box account holders to add Box as an online storage location in Microsoft Office desktop applications.

To add Box as a Place in Microsoft, see Add-a-Place Provisioning | Microsoft Docs.

To enable your Box account holders to add Box as a Place in Microsoft:

  1. Send the URL ms-office-storage-host:asp|d|TP_BOX_2|o|0|a|Web to your Box account holders. This URL works only on Microsoft Windows.
  2. Instruct recipients who use Microsoft Windows to cut and paste the URL into their browsers.

The URL directs recipients to Microsoft's Add a Place location, where they can sign into Microsoft and authorize Box.

For information about Microsoft's recommended networking settings, see this Microsoft page.  To avoid performance problems, in the Microsoft 365 Common and Office Online network settings, ensure ID 46 is correctly configured.

Support

For additional help or support related questions, visit the following support page: Support for Box for Microsoft Office Co-Authoring – Box Support

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