During the phased GA roll-out of Box for Microsoft Office coauthoring feature, once Box enables the feature for your enterprise, you need to set up the feature for your team members from the Box Admin Console.
From the Box Admin Console:
To enable Box for Microsoft Office for everyone in your company:
- In the Admin Console's left sidebar, click Apps.
- Scroll down to Box for Microsoft Office.
- Click Edit Configuration.
- Click Enable for all managed users.
- Click Save.
To enable Box for Microsoft Office for selected users or groups:
- In the Admin Console's left sidebar, click Apps.
- Scroll down to Box for Microsoft Office.
- Click Edit Configuration.
- Select Enable for select users.
- Type the names of the users and/or groups.
- Click Save.
To update and edit any of your selected users and groups, click Edit Configuration.
You can only select groups with the permissions set to Admins Only. For more details, refer to Creating and Managing Groups.
You can add up to 100 user emails and up to 100 groups as well.
* Once the Box for Microsoft Office coauthoring feature is fully GA, Box will enable this feature for all enterprises (and users), similar to enabling other integrations from the Box Admin Console.
Note: If you encounter an error where:
- EID is enabled for co-authoring,
- all users are enabled and are on the correct Microsoft channel,
- all users have added Box as a place in their O365 apps,
review the integration configuration.
Auto-provisioning Box as a place for your team
Box and Microsoft provide a way for administrators to automatically provision Box as an online storage location within the Microsoft Office desktop applications. See the following document to auto-provision Box as a place: Add-a-Place Provisioning | Microsoft Docs.
Support
For additional help or support related questions, visit the following support page: Support for Box for Microsoft Office Coauthoring – Box Support