Box Zones can help support your organization’s data residency needs by allowing you to store your content in the geographic region of your choice. Box is focused on expanding our Zones product offering to help our customers accelerate digital while raising the bar for privacy, trust, and control in the Content Cloud. As our customer base and usage continues to grow, we invested in our infrastructure to continue helping customers accelerate their digital transformation, and introduced new subdomains for Box Zones.
Box administrators that have configured a firewall and have listed Box Zones domains in their allowlist must add the new domains to avoid experiencing intermittent issues with Box uploads and downloads. A firewall is a component of network security that defines what network traffic is and is not allowed in and out of your enterprise. Box Admins who control their user’s access to Box via a firewall needed to add the following domains to their allowlist by June 20, 2023:
(note: do not remove the old domains, as they will continue to work as well.)
| Existing domains | New domains |
|
fupload-ec2usw1.app.box.com |
fupload-usw1.app.box.com |
|
fupload-ec2cac1.app.box.com |
fupload-nane1.app.box.com |
|
fupload-ec2euw2.app.box.com |
fupload-euw2.app.box.com |
|
fupload-ec2euc1.app.box.com |
fupload-euc1.app.box.com |
|
fupload-ec2apne1.app.box.com |
fupload-ane1.app.box.com |
|
fupload-ec2apse2.app.box.com |
fupload-ause1.app.box.com |
|
|
fupload-sae1.app.box.com |
For more information please refer to our Firewall Configuration Guide, and for more information on Box Zones visit our website.