What is status.box.com?
The Box Status page provides transparency around ongoing issues with Box services updated as information becomes available.
If you are experiencing an issue with a Box product the status.box.com page is the best place to start before raising a support ticket. You can still create a ticket if there is an ongoing incident.
If you file a ticket related to an incident we will follow up via your ticket once the issue is resolved to confirm that services are functioning for you again. Your satisfaction is our top priority, and we want to ensure a seamless experience for you.
"No incidents reported"
If the Box Status site shows "No incidents reported" please file a support ticket. You can file a support ticket by clicking the link here.
Stay Informed
To stay updated on the latest developments and receive real-time updates, please visit and subscribe to our status page at status.box.com.