Troubleshooting & FAQs

Box Notifications

• Notifications sent to alternate email address
• Notifications not sent or multiple notifications sent

Box Fundamentals

Box Admin Tools

Box Drive

Box Hubs

Box Mobile

Box Notes

Box Platform

• Developer sandbox management FAQ

Box Relay

• Box Relay workflow fails to trigger upon content upload
• In a Box Relay workflow, approving a locked file causes the workflow to stop
• Box Relay FAQ

Box Governance

• Deleting a file version results in “Server Error“

Box Shield

Box Shuttle

• An error “Job aborted due to POP [source system name] disappearance” occurs in a Box Shuttle job
• Collecting Box Shuttle Logs
• Troubleshooting Windows Agent connections
• Google Drive errors reference

Box Sign

Box Skills

Box Sync

Box Tools