Box is committed to providing a simple and compelling experience for all users. We work closely with our Accessibility Advisory Board and partner with WebAIM for accessibility consultation to provide an excellent user experience for those who require an accessible Box application because of a physical disability or for any other reason.
Previously, we offered accessibility support via a separate site, a.box.com, which we recognize was not an equivalent experience. Now, Box meets Web Content Accessibility Guidelines 2.0 (WCAG 2.0) Level AA compliance on its web app. This means that you can use your screen reader directly on the web app with no admin or tech support needed.
Accessibility features in the Box web app include:
- Page elements such as hidden landmarks, descriptions of state (“this section is collapsed”), and other code to support accessibility. These elements don’t show visibly but are detected by screen readers, and provide additional information.
- Items labeled according to their function, which makes navigation easy. There are many ways to navigate that are non-linear, and users can jump from heading to heading without having to read the text in between. Our approach is based on leading accessibility standards, so non-sighted users should be comfortable working right away.
- Keyboard navigation so that pages can be navigated without the use of a mouse.
- Browser magnification increasing the entire screen to make text more visible and proper reflowing of the page.
- Colors that meet AA standards for contrast, making it easier for partially sighted users.
For further information on accessibility on the Box web app, you can always contact our Box User Services team.
- What are the available features for a.box.com?
- Does a.Box support screen readers?
- Does a.box.com provide keyboard access?
- Does a.Box provide low vision color contrast?
- How can I get more information about accessibility at Box?
What are the available features for a.box.com?
a.Box.com supports the primary features of Box, and provides access to all features available in the m.Box.com website. Some of the primary features include preview and download access to files and folders, sharing and configuring links to files and folders, adding and managing collaborators, viewing and making comments, and managing files and folders.
a.Box.com addresses accessibility as a core requirement for each feature. However, a.box.com does not provide an equivalent experience and will be going through the end of life process at a yet-to-be-determined future date.
Does a.Box support screen readers?
a.Box is intended to work with the leading screen reading technology providers, including VoiceOver. Screen readers attempt to identify and interpret what is being displayed on the screen and convey that information via text-to-speech to users who are visually impaired.
Does a.box.com provide keyboard access?
a.Box.com provides keyboard accessibility, which enables you to use your keyboard exclusively (with no mouse) for improved interactions with the Box UI.
a.Box.com helps enable keyboard accessibility through the following additional features:
- Removal of all menu items that are enabled via mouse 'hovering'.
- Re-ordering of all menu structures to maintain a logical reading order.
- Enabling of visible focus, which helps people with visual or other print-related disabilities have a clear indicator of where they are on a page.
- Providing a short-cut that enables a user to immediately 'skip to content' they are trying to view, letting them bypass repeated menu elements.
Does a.Box provide low vision color contrast?
a.Box.com is designed with low vision and color-blind user needs in mind. a.Box.com allows for text resizing, with up to 200% magnification. The site has also been tested for color contrast, with contrast ratios set at a minimum of 4.5:1.
How can I get more information about accessibility at Box?
Contact Box's Product Support Team to receive additional information or to provide feedback.
If you are an Admin of a Box instance, you can enable Box's Accessibility Site in the Admin Console:
Since the Accessibility function is technically an app, you can enable it by going to
- Admin Console > Enterprise Settings > Apps
- At the bottom under "Individual App Controls", search for "Accessibility" and you will see "Box Accessibility Site" pop up.
- Make sure that is set to "Available" and you'll see a banner at the top of your screen say the setting is saved.
- The "Individual App Controls" section looks like this: