What's New
Box AI Metadata Extract Lightning Component
Box AI Metadata Extract capabilities are available in Salesforce Lighting Pages, Record Pages, Lightning Utility bar and flows, and can be configured accordingly by admins.
Push Files to Box: Now Available for Apex Developers
The pushFileToBox method in the Box Toolkit is now a global method, making it accessible to developers building custom Apex integrations.
What this enables:
- Push Salesforce Files (
ContentVersionrecords) directly to a Box folder from Apex code. - Maximum file size: 25MB.
- Automatic retry handling for rate limits.
For Flow builders: The "Push File to Box" invocable action continues to work the same way—no changes are needed.
Improved Error Messages for Box UI Element downscope token Issues
When users encounter permission or access errors with Box content, error messages are now clearer and more actionable. This is especially helpful for Box GovCloud environments.
Improvements include:
- A clear distinction between "file doesn't exist" and "you don't have permission."
- When a user lacks access but an admin has access, the message now explains this specifically.
- An enhanced debugging option is available for administrators to get detailed diagnostic information.
To enable enhanced debugging: Contact your Box administrator or see the troubleshooting guide https://cloud.box.com/s/thagbeg3v09irixwcmf6abskmfwfmuc9.
Preview Component: No More Unexpected Page Scrolling
The Box Preview UI Element no longer auto-scrolls the page when it loads. Previously, when the Preview component was placed lower on a Lightning page, the page would jump to show the preview. This has been fixed.
DocGen: Easier Access to Output File IDs in Flows
When using Box DocGen in Salesforce Flows, you can now access key output values directly without navigating nested collections.
New top-level output fields available:
Field Name | Description |
|---|---|
output_file_ID | The Box file ID of the generated document. |
output_file_version_ID | The version ID of the generated document. |
job_status | Status: Submitted, In Progress, or Completed. |
template_file_ID | The Box file ID of the template used. |
Before: You had to access {!Get_DocGen_Batch.entries[0].output_file.id} Now: You can simply use {!Get_DocGen_Batch.output_file_ID}
Box UI Elements Updated to Version 25.2.0
The embedded Box UI Elements (Content Explorer, Content Picker, Preview, Upload) have been updated from version 24.0.0 to 25.2.0, bringing:
- Performance improvements
- Accessibility enhancements
- The latest Box web application features
Note: This update happens automatically—no admin action is required.
Bug Fixes
Box Sign: Signer Name Now Saves Correctly
Fixed: When creating a Box Sign request, the signer's name was not being saved to the Box Signer record in Salesforce. The Name field on the BoxSign_Signer__c object now correctly populates from the sign request.
DocGen Template Picker: Fixed Loading Issue
Fixed: In some cases, the DocGen template picker in Flows would fail to load templates due to a race condition. Templates now load reliably when the component initializes.
Hubs: Improved Iframe Compatibility for Box Tools
Fixed: Box Hubs embedded sites now include proper local-network-access headers, ensuring the iframe loads correctly in environments with enhanced security settings. This is for Box Tools
Localization
Updated translations across all supported languages.
Admin Checklist
Before deploying this update, consider the following:
Item | Action |
|---|---|
| Flows using DocGen | Consider updating to use new simplified output field names (e.g., output_file_ID instead of entries[0].output_file.id). |
| Box Sign workflows | Verify signer names appear correctly on BoxSign_Signer__c records after the upgrade. |
| Custom Apex using Box Toolkit | The pushFileToBox method is now globally accessible—you can remove any workarounds. |
| Error message documentation | Review any internal documentation that references specific error messages, as the wording has improved. |
Support
For questions or issues:
- Visit the Box Community https://community.box.com
- Contact Box Support
- Review the Box for Salesforce documentation https://support.box.com/hc/en-us/sections/360007199093-Box-for-Salesforce