Box will be retiring the Launch Zoom from Box integration on February 19, 2027. We are providing six months of advance notice to give customers and administrators time to plan accordingly.
How did Box arrive at this decision?
We regularly review the adoption and performance of our integrations to ensure we are focusing our development resources where they deliver the most value to customers. After a thoughtful analysis of Launch Zoom from Box usage, we have decided to retire the integration and redirect that effort toward higher-value experiences across the Box platform.
What is the end of life for Launch Zoom from Box?
On February 19, 2027, the Launch Zoom from Box integration will be permanently retired and will no longer be available. After this date, users will no longer be able to see or use this integration in Box and in Zoom.
What does this mean for you?
After February 19, 2027:
- The Launch Zoom from Box option will no longer appear in the Box Integration Catalogue and in the recommended integrations panel on the right hand side in the file preview.
- No Box content, files, or folder structures will be affected. All your files remain safely stored in Box.
- No data migration is required.
- No administrator configuration changes are needed.
No user or admin action is required. The retirement of this integration will not impact your Box content or your ability to access, share, or collaborate on files in Box.
We recommend notifying users in your organization who may use the Launch Zoom from Box feature so they are aware of the change and can plan to use alternative methods to start Zoom meetings.
Will my Box content be affected?
No. All files and folders stored in Box will remain fully intact and accessible. This retirement only affects the ability to launch a Zoom meeting from within the Box interface. There is no data loss associated with this change.
Are there alternative ways to start Zoom meetings while working in Box?
Yes. Users can continue to collaborate on Box content and start Zoom meetings using the following alternatives:
- Launch Zoom directly from the Zoom desktop or mobile app
- Use Zoom links shared via Box Notes or Box comments to coordinate meetings
Where can I find more information or get support?
If you have questions about this change, please reach out to your Customer Success Manager or contact the Box Support team at support.box.com.