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Printing peoblems

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Per Kr. Holth

Im not able to print files. The rewiew of the print file looks ok. When i press Print the file is no coming up correct. Whem trying to save the file i get the file extension,,, previewd by box.  When opening th file  its not correct.

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  • France
    • Edited

    Hi Per Kr. Holth, 

    Welcome to the Box Community, I'm happy to help!

    In order to print a file, you must have the appropriate permission level as a collaborator. Please take a look at the table in this article on different permission levels to confirm if you have the necessary permission to print this file.

    To learn more on how to Print a file stored in Box, please take a look at this article: https://support.box.com/hc/en-us/articles/360044194013-Print-Files-From-Box 

    Hope it helps!
     
    Best regards, 
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  • Per Kr. Holth

    Thank you. I have permisjon to print. Could.not folllow your instructions but on the top i have 3 dots. Pressing the Print option the file come up ready.to Print.
    Thanks for help

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  • France

    Hi Per Kr. Holth, 

    Glad to hear that you were able to print your file in Box.

    Thanks for reaching out and feel free to write a post if you have other questions!

    All the Best, 

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