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Not access to Folder

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Shubhra Ronghe

Hi Team,

I was having the access to folder and member of that group.

Folder-107323275928

https://cisco.app.box.com/folder/107323275928

Folder Owner is no longer associated with us, but we were in that group and team members, so required access.

Our document are also there in that folder. So could you please make me Admin of that folder, so that me and my team Members do not loose the access to the data.

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2 comments

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  • France

    Hi Shubhra, 

    Welcome to the Box Community, I'm happy to help!

    If the owner of this folder is no longer with your company, you will need to reach out to your Box Admin and request if they can transfer the ownership of the folder to you so that you and your members do not lose access. Check out this article for more information on folder ownership transfer: https://support.box.com/hc/en-us/articles/360044196273-Managing-Collaborators#transferfolderowner

    I also noticed that you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box. It seems you will really need to reach out to your Box Admin or internal helpdesk for further assistance on looking into this. 

    Thanks for posting and if you have questions, please let me know!

    Regards, 

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  • Yatin Nagpal

    Team,

    Can you please check i am unable to access this folder. Even Admin is also facing the same issue. Please look inot it.:

     

    https://operasolutionsopco.app.box.com/folder/196732886601

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