Multi-Factor Authentication

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  • France

    Hi Stephanie, 

    Welcome to the Box Community, I'm happy to help!

    Box Users have 2 options to choose from when setting up 2FA. You can choose to set it up via SMS (phone number) or download an 'Authenticator app':

    • SMS is short message service, the text messaging you use on your phone, and receives one-time passwords created from a secure random generator.
    • Authenticator apps use algorithms to generate one-time passwords, which are are unique random passwords generated on demand by authenticator applications. These one-time passwords expire after a defined period of time, often a number of seconds or minutes. Box 2FA supports authenticator apps that are compliant with the TOTP (time-based one-time password) algorithm, which is defined by the Internet Engineering Task Force specification, IETF-6238. Applications that follow this specification include Google Authenticator, Microsoft Authenticator, Authy, Duo, and LastPass, however, your administrator may require that you use a specific TOTP-compliant authenticator app.

    To learn more about this, please take a look at this article: https://support.box.com/hc/en-us/articles/360043697154-Multi-Factor-Authentication-Set-Up-for-Your-Account

    Hope that helps!

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