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  • AJ

    Hi there,

    Welcome to the Box Community! I'm happy to help.

    Are you the owner or deleter of this content? When a file is deleted, both the person who deleted the item and the owner of the item will be able to retrieve it from their trash. The Trash is located under Account Settings > Trash-- you can also review this article for more details on this process: 

    https://support.box.com/hc/en-us/articles/360044196093-Manage-Trash

    Best,

     

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