rapid "unable to open folder" error messages

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  • France

    Hi Margaret, 

    Welcome to the Box Community, I'm happy to help!

    I'm sorry to hear that you are having issue with Box Drive prompting these error messages.

    I've looked into your profile and it looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box.

    Kindly reach out to your internal helpdesk or IT team for further assistance on looking into this. Should they need assistance from Box Support team, they can always submit a ticket to the team on your behalf.

    Thanks for reaching out and let me know if you have any questions!

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