Folder deleted need help to restore it not even on BIN
CompletedHello
after reinstalling BOX on my MacBook Pro I received messages that BOX was deleting files. I did not delete anything so that was very weird.
Now I am missing a Folder with folders en files in it.
It is not in the BIN and even on BOX in the browser I can't find it.
Can you please help?
Thanks!
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Hi Efraim,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
All the Best,
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