Cannot add additional email to change primary email address
Answered
When I try to add a new email it gives me an error saying that the servers are having problems but it also says all servers are working ok
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Hi Bob,
Welcome to the Box Community! I'm happy to help.
Have you gone trying using another web browser and/or internet connection to isolate the issue?
Please try the following preliminary troubleshooting steps:
* Update your browser to the latest version -
* Clear your browser's cache and cookies - https://support.box.com/hc/en-us/articles/360043695214-How-Do-I-Clear-The-Cache-And-Cookies-In-My-Browser-
* Update Adobe Flash - http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
* Update Java - https://java.com/en/download/installed.jsp
Best,
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