Comments

1 comment

  • France

    Hi Katrina, 

    Welcome to the Box Community, I'm happy to help!

    This message happens if you try to invite to collaborate an email address that is linked to a deactivated Box account.

    Kindly have the owner of this email address reach out to billing@box.com for assistance in reactivating their account.

    All the Best, 

    0
    Comment actions Permalink

Post is closed for comments.