Lost Files

Answered

New post

November 07, 2022 22:38

We have a Business Account (I think) and many files disappeared today. It's urgent that we recover these files as quickly as possible. Can we get some help please?

Comments

2 comments

Aira

November 07, 2022 23:37
Hi there,

Welcome to the Box Community!

To restore your file, I would suggest to check your Trash folder. Please check this article for your reference: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash

Thanks!
0

Comment actions Permalink
Cali G. Ewing

November 08, 2022 14:16
My apologies...I should have indicated that I already did that. There are three others who have access and they also checked their trash. The folders have disappeared. Please help!
0

Comment actions Permalink

Post is closed for comments.