Não consigo fazer o upgrade da conta ( I can’t upgrade my account)
Answered
Ola, estou tentando fazer o upgrade da minha conta box no pacote “starter” e está dando erro após colocar os dados do cartão. O aviso é para que eu abra um chamado, como podem me ajudar? Obrigada!
Hello, I’m tryinto to upgrade my account, but for some reason I can’t upgrade for box starter. I put all my credit card informations and then just appeared a massage that I must to send a “ticket” to support. Please help me, I need an upgrade as soon as possible. Thank you.
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Hi Praxedes,
Welcome to the Box Community, I'm happy to help!
I'm sorry to hear that you are having trouble upgrading your Box account. To assist with your upgrade, please send an email to billing@box.com and someone from the team will reach out to help and further look into the issue.
All the Best,
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