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Storage is incorrect

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daren arellano

Hello 

 

I was reviewing my files and I did the sum of all the information that I have in my BOX and it is almost 56Gb, but BOX indicates that I am using 86.1Gb....Could you help to understand why BOX shows more than the real files??? 

 

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  • Aira

    Hi there,

    Welcome to the Box Community!

    Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected.

    Let me know if you have any further questions.

    Thanks!

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  • daren arellano

    Thank you.

    The problem was fixed.

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