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File Upload Error in Mac

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Hi I've uploaded files on Box. On my mac I selected an option of make available offline. It shows me with a green tick by the side.

After I edit the file and save it again, it does not upload the file to Box on mac. Infact it shows a red exclamation mark beside the file name instead of a green tick mark.

What should I do ?

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  • Aira

    Hi there, 

    Welcome to the Box Community!

    To help me better understand the issue can you please answer the questions below:

     

    1. Can you please provide a brief description of the issue you are seeing?
      • Example: "Files aren't showing up in my Box Drive folder, but I see them when I look on box.com."
    2. Please take a screenshot or screencast showing the error message or behavior:
      • There are several free tools you can use to create a screencast video. I recommend using Screencast-O-Matic or Jing.
      • Once you create the recording, please upload it to your Box account and send me a Shared Link set to 'People with the link'.

    Thanks!

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