2FA Ignored

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Box User

Hello,

I have recently logged in to box and found that 2FA is not being requested.  It is set up perfectly fine. Can someone raise a ticket on my behalf?  Contacting support directly seems not to be a thing.

Thank you.

CD

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  • Aira

    Hi there, 

    Welcome to Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thanks!

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