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  • France

    Hi John, 

    Welcome to the Box Community, I'm happy to help!

    To confirm, are you trying to update the Box Drive app? 

    If yes, can you please follow the steps provided in this article to update your Box Drive app and see if it helps: 

    If encounter any issue, please let us know or provide a screenshot of any error you encounter when updating Box Drive so we can take a look.

    All the Best, 

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