• France

    Hi Emiliano, 

    Welcome to the Box Community, I'm happy to help!

    As a first step, please check if your enterprise is eligible for self-service SSO. View our SSO Setup documentation.

    Self-service SSO will be available If:

    • Setting up SSO for the first time for your enterprise
    • You are or have access to the primary administrator's account
    • Are using ADFS, Azure, Okta, or OneLogin

    Self-service SSO is not available if you already have a connection set up or for co-admins. The set up must be performed by the primary administrator.

    If your enterprise is not eligible for self-service SSO, please complete this form from the primary administrator account and a member of our team will assist. Given volume constraints, this may take up to three weeks to complete.

    All the Best, 

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  • Emiliano Iacomino

    Hello France

    In the admin portal I had the option to enable the SSO but after I've enabled it and loaded the xml config file and the cert the portal gave me an error.

    Can you help on that?


    Many Thanks



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