Welcome to the new Box Support website. Check out all the details here on what’s changed.

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  • AJ

    Hi Marsha,

    Welcome to the Box Community! I'm happy to help.

    Can you explain further about your concern for us to rectify this matter?

    Would this be owned files or shared folders?

    Are you trying to access files in your webapp or through your Box Tools?

    Are you missing some files/folders?

    Best,

     

     

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