Unable to access files. What do I need to do?

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Marsha Lee

• November 28, 2022 15:17

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  AJ

  • November 28, 2022 19:59

  Hi Marsha,

  Welcome to the Box Community! I'm happy to help.

  Can you explain further about your concern for us to rectify this matter?

  Would this be owned files or shared folders?

  Are you trying to access files in your webapp or through your Box Tools?

  Are you missing some files/folders?

  Best,

   

   

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