AJ

  • Total activity 3364
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 4 users
  • Votes 3
  • Subscriptions 1693

Activity overview

Latest activity by AJ
  • AJ commented,

    Hi Stela, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

  • AJ commented,

    Hi Claude, Welcome to the Box Community! I’m happy to help. I see that this account was already deactivated by you. Best,  

  • AJ commented,

    Hi John, Welcome to the Box Community! I'm happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check...

  • AJ commented,

    Hi there, Welcome to the Box Community! I'm happy to help. Can you please go to your Box Admin console> Enterprise Settings> Custom Setup > Company Profile.  This will NOT update your company's nam...

  • AJ commented,

    Hi Antonio, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goi...

  • AJ commented,

    Hi Tim, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going t...

  • AJ commented,

    Hi Janelle, Welcome to the Box Community! I'm happy to help. I see that we’ve already addressed your request via ticket #2837653. Please reach out if there’s anything else we can assist with! Best,

  • AJ commented,

    Hi there, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 08...

  • AJ commented,

    Hi Dominic, Welcome to the Box Community! I'm happy to help. Since you are a managed user I suggest that you contact your Box admin to provide you the necessary storage for this account.  Best,

  • AJ commented,

    Hi José, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going ...