AJ

  • Total activity 2371
  • Last activity
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  • Followed by 2 users
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Activity overview

Latest activity by AJ
  • AJ commented,

    Hi Elisa, Welcome to the Box Community! I'm happy to help. This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the...

  • AJ commented,

    Hi Oscar, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

  • AJ commented,

    Hi Tim, Welcome to the Box Community! I'm happy to help. Please click on he selected links for requesting support. https://support.box.com/hc/en-us/articles/360043696074-Phone-Support-at-Box https:...

  • AJ commented,

    Hi Yang, Welcome to the Box Community! I'm happy to help. I see that we’ve already addressed your request via ticket #2744987. Please reach out if there’s anything else we can assist with! Best,

  • AJ commented,

    Hi Ariteru, Welcome to the Box Community! I'm happy to help. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504. Best,

  • AJ commented,

    Hi Alexandr, Welcome to the Box Community! I'm happy to help. "This shared file or folder link has been removed or is unavailable to you." This error typically is caused by one of 3 things: Incor...

  • AJ commented,

    Hi there, Welcome to the Box Community! I'm happy to help. I see that we’ve already addressed your request via ticket 2742968. Please reach out if there’s anything else we can assist with! Best,

  • AJ commented,

    Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

  • AJ commented,

    Hi Pronthep, Welcome to the Box Community! I'm happy to help. I looked up your Box account and should upload files since this is nowhere near your space limit which is 10 GB. It looks like you are ...

  • AJ commented,

    Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...