Quickbooks is auto saving files to my C drive

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Law Clerk

• November 28, 2022 19:55

Hi

We put quickbooks on the box and now it's autosaving files to my C drive causing my hard drive to be full. What do i do to clear up space on my hard drive and what can i safely turn off to eliminate this issue?

Haej

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  France

  • November 28, 2022 22:09
  • Edited

  Hi Haej, 

  Welcome to the Box Community, I'm happy to help!

  QuickBook files is currently one of the file types that is being ignored in Box Drive, so storing them to Box via Box Drive will not work: https://support.box.com/hc/en-us/articles/360044195433-File-Types-Ignored-or-Blocked-by-Box-Sync-and-Box-Drive 

  Box Sync and Box Drive block the following file types:
  

  • .pst
  • .qbw
  • .nd
  • .qbw.tlg
  • .des
  • .qba
  • .qba.tlg
  • .qbr
  • .qby
  • .qdt
  • .pdx

  These file types can be uploaded and stored in Box via the Box web site (using the upload button), but Box Sync/ Box Drive will not recognize them. They will not be synced even if they are in a synced folder.

  Hope that helps and provide clarification on this behavior.

  Regards, 

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