Welcome to the new Box Support website. Check out all the details here on what’s changed.


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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    For me to check, may I please have the a screen recording of what it looks like on your end? In the meantime, kindly do the following:

    • Uninstall/reinstall the app
    • Use the app on another device

    Looking forward in assisting you. 

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