Please cancel this account

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Lynn Rogers

How is the subscription cancelled?  This is an account for my mother who has been dead for 4 years.  How do we get it cancelled?  Any chance of a refund?

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  • Aira

    Hi there,

    Welcome to the Box Community!

    This issue should be best addressed by our Billing team. I have created a ticket for you and kindly check your Inbox for updates. 

    Thanks!

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