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2 comments

  • Aira

    Hi there,

    Welcome to the Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thanks!

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  • Rachel Langston

    I received an email saying it was resolved however I was not able to talk to anyone. It is for a separate email than the one I am using for the forum. Is there any way to actually get in touch with Support?

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