Can't receive help

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Rachel Langston

• December 01, 2022 20:06

Can not receive reset password email and there is nowhere on my account to submit a ticket. How are we suppose to receive any kind of support?

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  Aira

  • December 02, 2022 00:37

  Hi there,

  Welcome to the Box Community! 

  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

  Thanks!

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  Rachel Langston

  • December 02, 2022 14:19

  I received an email saying it was resolved however I was not able to talk to anyone. It is for a separate email than the one I am using for the forum. Is there any way to actually get in touch with Support?

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