Deleted Files, only Deleting for me

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Matthew Givan

• December 07, 2022 15:34

I am working on a shared folder, when I am deleting files, other users are are still able to see those files. I am the only one having this syncing problem.  

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  AJ

  • December 08, 2022 10:06

  Hi Matthew,

  Welcome to the Box Community! I'm happy to help.

  I understand that you are having issues with deleting files under a shared folder. I suggest that you check on this article from our Box Product Support page regarding permission levels set on the shared folder.

  https://support.box.com/hc/en-us/search?query=permission+level&referrerPageUrl=https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  https://support.box.com/hc/en-us/articles/360044196413-Understanding-Collaborator-Permission-Levels

  Best,

   

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