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Associate a Box Group with an Email Address

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Matthew Brown

Is there any way to associate a Box Group with an email address for a Distribution List or Shared Inbox, so that actions performed with that group (such as folder invitations) send notifications to that Distribution List instead of (or in addition to) the members of that group Directly? We would prefer to not add the email as a "User Account" if possible.

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  • France

    Hi Matthew, 

    Welcome to the Box Community, I'm happy to help!

    This would be something our Product Support team can look into and may require specific account information. 

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

    Kindly check your email for details and updates.

    Best Regards, 

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