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The box account has been removed from the Google Authenticator APP

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Box User

Hello!

I can't pass MFA since the box account has been removed from the Google Authenticator APP and now I can't get the autogenerated password. 

What can I do in this case? 

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  • Aira

    Hi there,

    Welcome to the Box Community!

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

    Thanks!

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