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Change ownership

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rgodinez

Hi 

BOX, can you please reach out me. We need to change ownership on a account. The previous owner is no longer in the company, so we can’t reach out to him, and also we need to change billing information. I have written about this topic before but haven't received an answer that I can use - please help

Thank you

Ricardo Godínez

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  • France

    Hi Ricardo, 

    Welcome to the Box Community, I'm happy to help!

    This might require some account specific information, so I've submitted a case to Box Support on your behalf.

    You should be receiving an email confirmation shortly so please check your email for details and updates.

    All the Best, 

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  • Andrew Stapleton

    A company has gone into liquidation and I have purchased the assets and now wish to change permissions for content stored on Box.

     

    Thanks

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