2FA working for log in but not in the development console

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jacobo mateo bedoya oquendo

• December 22, 2022 17:36
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I setup 2FA via google authenticator, It works on log in, but is not working for the creation of private and public keys, deletion of custom apps, and all of that

 

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  France

  • December 22, 2022 19:01

  Hi Jacobo, 

  Welcome to the Box Community, I'm happy to help!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf.

  You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

  All the Best, 

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  jacobo mateo bedoya oquendo

  • December 22, 2022 19:23

  Thanks, when I get the email I will follow up.

  Have a great day.

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  Yuriko

  • December 26, 2022 08:32

  I have the same issue. I can set up 2FAs such as SMS, mail and authentication app but they don't work for the creation of private and public keys.

  Would you please give me a help?

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