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Generate a Public/Private Keypair - 2FA Verification Failed

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Zidong Chen

Writing a Python application try to download&upload files automatically. However, when I try to Generate a Public/Private Keypair and use SMS 2FA Verification, it returns an error. The same thing happened when I try to use email Verification. 
{"statusCode":400,"error":"Bad Request","message":"Failed to verify factor"} 


This problem seems only appears when Generating a Public/Private Keypair. 2FA seems working perfectly when I try to log in to the box.
  
Appreciate any supportive ideas.

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  • Aira

    Hi there,

    Welcome to the Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

    Thanks! 

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