Can’t cancel- and haven’t used Box for years!
AnsweredWhy am I being charged for this- it has been so many years since I canceled Box, I can’t even determine what email is associated with the account anymore.
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Hi Moana,
Welcome to the Box Community! I'm happy to help.
Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.
Best,
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