I am a collaborator invited but i cannot get into the BOX invited

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富岡　功

• December 29, 2022 03:32

I am a collaborator and the admin invited me to the company BOX.

I clicked to approve the invitaiton on the email, however, I still have not been able to look into their box yet.

Would you tell me whats could be happening?

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• 

  Aira

  • December 29, 2022 07:59

  Hi there,

  Welcome to the Box Community!

  I would suggest to directly communicate with user who invited you. Based on your account, you are under a free user and you are not part of the Enterprise yet. 

  Thanks!

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  富岡　功

  • January 06, 2023 01:29

  Thank you for your response.

  This has been resolved by following your advise.

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