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Box user password not valid

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Dear Sir/ma'am, I am Mohammad Shibli. This is my email:

[personal information--redacted]

. I am not able to sign in box using this email and I tried signing in by changing password many times but still it is not working. I hope you to please solve this problem as I am having important documents in this box account. Thanking you

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  • Aira

    Hi there, 

    Welcome to the Box Community!

    Since this issue need a personal information, I have created a ticket for you and kindly check your Inbox for updates.

    Thanks! 

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