Cannot Open Certain Files on Box Drive

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Ehab Rafla

• January 06, 2023 19:45

I am unable to open or download certain files (CSV/PDF) on my Box drive. Please help.

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  France

  • January 06, 2023 22:49

  Hi Ehab, 

  Welcome to the Box Community, I'm happy to help!

  Do you encounter a specific error message when trying to open certain files in Box Drive? Can you share a screenshot here so we can take a closer look?

  Could you also tell us what OS are you on and Box Drive version are you running?

  I look forward hear from you!

  Regards, 

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