Storage size incorrect

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Box User

• January 08, 2023 11:58

Good morning.

After cancel many file also in the recycle bin, the storage size is incorrect.

Is it possible to run a script to fix it?

Thnak you

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  Box User

  • January 08, 2023 12:58

  Got the same issue here. 3 empty folders in my account, trash is empty. 14.5 GB used out of 50 GB.

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  Aira

  • January 09, 2023 02:16

  Hi there,

  Welcome to the Box Community!

  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected.

  Let me know if you have any further questions.

  Thanks!

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  Box User

  • January 09, 2023 09:25

  Now is ok.
  Thank you fori your help

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