Folder Deleted without Notice

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Matt

• January 10, 2023 18:28

I received an email that a folder had been deleted from my Box account.

 

It said to "view trash" for details.  I clicked the link and went to the "Trash" folder, which was empty.

 

So how do I find out WHAT got deleted without prior notice or permission.

 

If Box does this regularly, I'll be looking elsewhere for storage options.

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  Aira

  • January 10, 2023 22:58

  Hi there, 

  Welcome to the Box Community!
  
  

  As per checking, it looks like you have a collaborated folder. If the Trash is empty and you did not perform a deletion, you may go ahead and check with the owner of the file if they have perform a deletion. You may refer to this article for more information about Trash: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash

  Have a great day!

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