Still having trouble accessing files and folders shared with me

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Lydia Landim

• January 11, 2023 21:38

Hi - this recommendation has not solved my issue. The owner has reviewed settings and confirmed access was granted to me. When I attempt to access the folder through the link this is what I get. 

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  Aira

  • January 12, 2023 02:13

  Hi there, 

  Welcome to the Box Community!

  Could you please confirm what shared settings it was set up to?

  Looking forward in assisting you. 

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  Lydia Landim

  • January 12, 2023 17:18

  Editor

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