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AnsweredI'm trying to upgrade my plan but am unable to enter any credit card info and successfully upgrade.
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Hi Brook,
Welcome to the Box Community, I'm happy to help!
I'm sorry to hear that you are having issues upgrading your account. To assist on this, kindly reach out to billing@box.com and someone from the team will contact you to look into the issue and help with your upgrade.
All the Best,
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