Unable to Upgrade Individual to Business Plan

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Michelle Morsbach

• January 21, 2023 02:43

I ended up deleting my account to start over. But now I cannot sign in at all. I get "There was an error processing your request..." I would like to upgrade to Business/20.00/user/month. 

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  Aira

  • January 22, 2023 23:42

  Hi there, 

  Welcome to the Box Community! 

  This issue should be best addressed by our Billing team. I have created a ticket for you and kindly check your Inbox for updates. 

  Thanks!

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