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2 comments

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  • Aira

    Hi there, 

    Welcome to the Box Community!

    You can manually restore or permanently delete any file or folder in your trash.  To delete an item, however, you must have permission to do so.

    To restore or permanently delete specific items in Trash:

    The steps below apply whether you’re selecting from search results or from all Trash items.

    1. Hover to highlight the row of the item you want. The More Options ellipsis (…) displays.
    2. Click the ellipsis (...).  Then: 
      • To return the item to its original location in Box, click Restore.
      • To delete the item permanently, click Delete.
    1. At the prompt, click Okay.

    When you delete an item, Box removes it from your Trash folder and starts the 14-day grace period. You may check this information in this article: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash

    Thanks!

     

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  • Box User

    HI Aira, but there its no archive on the trash, thats why i trying to see if someone on box company can helpme

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