Locked out due to Authenticator app
CompletedHi,
I have lost access to my box account due to the fact that I no longer have access to the authenticator app. I would appreciate you open a ticket for me to regain access to my account.
Thanks
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Hi Joan,
Welcome to the Box Community, I'm happy to help!
This might require some account specific information, so I've submitted a case to Box Support on your behalf.
You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Best Regards,
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