Welcome to the new Box Support website. Check out all the details here on what’s changed.

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1 comment

  • AJ

    Hi Thouseef,

    Welcome to the Box Community! I'm happy to help.

    Would this be a shared folder that you had access before or have not yet accessed?

    Did you accept the email invitation collaboration for you to see the folder?

    Have you contacted the owner of this folder to see if they have you as a collaborator under this folder?

    Best,

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