my folders are not syncing automatically

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Box User

• January 26, 2023 17:29

I bought a new computer and installed the new version of BoxSync.
Turns out my files aren't updating automatically unless I go to the website (app.box.com) and click "sync with computer)

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  Aira

  • January 27, 2023 01:09

  Hi there, 

  Welcome to the Box Community! 

  To sync files to Box Sync, you need to manually mark them for sync. Here's how: https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-for-Box-Sync

  Please let me know 

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