ウェブ上ではログインできるのに、アプリでログインできない

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Box User

• February 01, 2023 17:28

ダウンロードしたWindows用アプリでログインしようとすると

ログイン資格情報が無効です

と表示されます。パスワードを変更するメールも届きません。

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• 

  Aira

  • February 01, 2023 23:50

  Hi there,

  Welcome to the Box Community!

  At the moment, we're only able to offer full email and phone support in English.

  We apologize for this limitation -- please contact us in one of these languages if you need further assistance.

  Best,

   

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  Yuki Wakana

  • April 17, 2023 03:49

  Dear person in charge of box community,

  Hello, I have a question about BOX.app.

  I correctly downloaded the app but not able to log in due to ' I have no qualificaiton to log in' like a red box in the following image.

  Since I am now able to use BOX on a blowser, It seems to be authorized of using box on app too...

  Please tell me how to figure out. 

  Thanks in advance,

  

   

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